FAQ's
All our retail outlets are connected to central server and the prices are updated automatically. You can check the price of fuel for each retail outlet here
Currently, we operate through a network of 1200+ fuel station across India. To find your nearest outlet, you can use the fuel station locator. Please click here
Our retail network of 1200+ fuel stations promises superior products and quality customer service. We operate round the clock, for 7 days a week.
Our network spans across 1200+ outlets and we offer a wide product portfoliadhering tstrict technical standards for superior quality & quantity. Currently, we offer the following:
  • Petrol / Motor Spirit
  • High Speed Diesel
  • Auto LPG
  • RELStar Lubricants :

    We have our own brand of premium quality lubricants RELStar for the maintenance needs of your vehicle. We offer the following 7 next-gen products with advanced formulation across our retail network.

    • 2 Wheeler oil
    • Diesel engine oil
    • Passenger car oil
    • Gear oil
    • Hydraulic oil
    • Grease
    • Coolant
We offer a gamut of options for making your purchase at our retail outlets a hassle-free experience. The current modes of payment are:
  • JioMoney Wallet
  • Cash
  • Credit/Debit Card
Our fleet customers can pay through their Trans-connect cards as well. We have partnered with ICICI bank, and provide a network of over 4800 touch points where you can load cash/cheque to your Trans-connect card – be it your nearest retail outlet or Trans-connect center or ICICI branch.
We are committed to providing you a holistic experience at our outlets. We offer the following facilities other than fuel:
  • Free drinking water
  • Free air filling facility
  • Access to washrooms
  • Purchase lubricants
  • Apply for Trans-Connect program
Some of our outlets are also equipped with A1 plazas that serve food and refreshments, resting areas, and parking spots for vehicles on a long haul.
Trans-connect is our flagship fleet management program that provides end-to-end solution for controlling your fleet and manage expenses and operations with highest efficiency. You can apply for Trans-connect card by contacting our executive at your nearest retail outlet, or Trans-connect centre. You can find more information on the program here
Your feedback is valuable to us. You can connect with us through any of the following channels:
  • Call us at 1800 223023 our 24x7 toll free helpline
  • Write to us through the feedback section on our website Click here
  • Share your feedback in the feedback register available at the Sales Room in our Retail Outlet
You can visit any of our fuel station and ask the manager of the outlet for the following checks on the quality of the product:
  • Visual check by drawing sample from any nozzle in glass jar for colour, water content, colloidal particles or sediments
  • Density check by comparison with last recorded density in the “Daily Density” register available at the outlet
  • Filter paper check (only for petrol)
You can visit any of our fuel station and ask the Manager of the outlet for the following checks on the quantity of the product:
  • Request for a Measure test
  • Reading on dispenser unit – check if the ticker has been reset to zero, once the nozzle is picked up from its boot
We are committed to delivering a seamless customer experience at our retail outlets. We welcome your honest feedback, as it helps us in continuously improving ourselves to serve you better.
If you have any grievance or suggestion about our service, you may get in touch with us through any of the following touch points:
  • Call us at 1800 223023 our 24x7 toll free helpline
  • Write your complaint on the feedback register available at the Sales Room in our Retail Outlet and retain your copy.